Our family of hotels is currently scheduled to re-open on October 15, 2020. Hawaii's official tourism website - GoHawaii.com - offers the most current, up-to-date information on traveling to the Aloha State, including details of the Pre-Travel Testing Program as of today:
-Travelers of all ages who provide a negative Nucleic Acid Amplification Test (NAAT) from a certified Clinical Laboratory Improvement Amendment (CLIA) lab will be exempt from the mandatory 14-day quarantine if testing is completed no more than 72 hours in advance of arrival.
-If a negative result is not available by time of arrival, quarantine is necessary until a negative test result is received.
-All travelers (visitors and returning residents) of all ages are subject to the pre-test requirement.
-Individuals are responsible for the cost of the test.
-Travelers (visitors and returning residents) will not be able to get tested upon arrival in Hawaii because this is a pre-travel testing program.
-No commercial COVID-19 NAAT testing will be provided upon arrival at the airport. Travelers without the pre-test will be subject to the state's 14-day mandatory quarantine.
-CVS and Kaiser Permanente have been named as testing partners for this program. Specific details are forthcoming.
-All travelers coming into the state will be required to complete the online Safe Travels Program form.
-Travelers will be able to upload their negative test result when they complete their travel and health forms on the Safe Travels digital system, found at travel.hawaii.gov.
We are closely monitoring the situation, reopening following guidance from the CDC, Hawaii Department of Health and state and local officials.
We are honoring existing bookings and accepting new reservations for travel from that date onward. Please check hotel website for updated cancellation policy for the remainder of the year.
Our cleaning and disinfecting procedures adhere to CDC and health department standards and all of our staff have been trained on the proper use of cleaning products and processes. In recent weeks, we have implemented enhanced cleaning protocols in common areas of the resort as well as in our rooms. Learn more about Ho'o ma'e ma'e - Our Aloha Clean Promise.
During these uncertain times, we are focused on supporting our staff members and community as best as we can. We will continue providing updates on our website and on our social media channels. We look forward to welcoming you soon.
Mahalo for your understanding and support.
Stay safe and healthy.