The health and safety of our guests and employees is paramount. We understand that collective action is needed to slow the progression of COVID-19, and because of this, the family of Hawaiian Hotels and Resorts along with many other hotels and businesses continue to remain temporarily closed
Properties are currently scheduled to re-open on July 1, 2020 and are honoring existing bookings and accepting new reservations for travel from that date onward. We are closely monitoring the situation which has been changing rapidly and will reopen as soon as it is safe to do so, following guidance from the CDC, Hawaii Department of Health and state and local officials.
For guests scheduled to arrive now through December 17, 2020 we are not charging any change fees for date modifications, and have relaxed our cancellation policy. Please visit hotel website in which your reservation is made for explicit cancellation details.
During these uncertain times, we are focused on supporting our staff members and community as best as we can. We will continue providing updates on our website and on our social media channels. We look forward to welcoming you soon.
Mahalo for your understanding and support.